Effective:
1. Information We Collect
We collect information in the following categories:
a) Account & Login Information
- When you sign in using Single Sign-On (SSO) with Google (Gmail) or Microsoft (Windows), we collect basic account details such as your name, email address, and profile image, as permitted by the provider.
- We generate a unique user ID within our system to link your account to your activity.
b) Engagement & Activity Data
- Actions such as photos viewed, spots marked as favourites, walking paths explored, and questions asked.
- User interactions (taps, navigation flows, time spent on screens).
- Queries or feedback you provide within the app.
- Device information (device type, OS, app version), IP address, approximate location (city/region), crash reports, and performance logs.
c) Location & Path Data (Optional)
- If enabled, we collect GPS data to track your travel paths and suggest nearby Vancouver spots.
- You may disable location services at any time through your device settings.
d) Preferences & Saved Content
- Your saved spots, routes, and favourites are stored to personalize your experience.
2. How We Use Your Information
Provide App Features
- Enable login and authentication.
- Show personalized photos, maps, and Vancouver spot recommendations.
- Display saved routes and favourites.
Improve Our Services
- Analyze engagement to improve features and design.
- Collect feedback to refine the user experience.
- Use anonymized data for AI training and smarter recommendations.
Communicate With You
- Respond to your inquiries.
- Provide updates, notifications, or service messages.
Ensure Security & Compliance
- Prevent fraud or misuse of the App.
- Comply with applicable laws and regulations.
4. Data Retention
- We retain personal data only as long as necessary to provide our services, or as required by law.
- If you delete your account, we will delete or anonymize associated data within a reasonable timeframe, unless retention is legally required.
- Aggregated or anonymized data may be retained indefinitely.
5. Your Rights
Depending on your jurisdiction (including under Canada’s PIPEDA and BC PIPA), you may have rights to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent to processing (e.g., for location data).
- Receive a copy of your data in a portable format.
To exercise these rights, please contact us at [email protected]. We will respond within legally required timelines.
7. Security
We implement technical and organizational measures to safeguard your personal data (e.g., encryption, secure servers). However, no system is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Because we may use third-party services located outside Canada, your data may be transferred internationally. We take steps to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
9. Children’s Privacy
Our App is not directed at children under 16 years of age (or the age required in your jurisdiction). If we discover we have collected personal information from a child without proper consent, we will delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a new effective date. If material changes are made, we may notify you in-app or via email.